March 26, 2014 Population awareness and attitude to pension and social services

Population awareness and attitude to pension and social services

In February 2014 AM Partners Consulting Company completed the Survey of population awareness and attitude to pension and social services system reforms funded by USAID Pension Reform Implementation Program. Today, AM Partners’ Projects Manager Vardan Aghbalyan introduced the survey results. Here are some of the important ones:

  1. Awareness of pension reforms - 86%
  2. Awareness of funded pension system principles - 10%
  3. Awareness of mandatory funded pension system start date - 44%
  4. Awareness of mandatory funded pension system participation - 8%
  5. Awareness of contribution-payer scheme under mandatory funded pension system - 16%
  6. Awareness of mandatory funded contribution rates - 4%
  7. Awareness of individual pension accounts - 5%
  8. Awareness of procedures of opening an individual pension account and selecting a pension fund and a pension fund manager - 1.4%
  9. Awareness of succession of pension savings - 41%
  10. Awareness of the right to change one’s mandatory pension fund/fund manager - 30%
  11. Awareness of participants’ extra income opportunities from investments of their savings - 29%
  12. Positive attitude to pension reforms - 18%
  13. Positive attitude to funded pension system principles - 33%
  14. Positive attitude to the mandatory component of the funded pension system - 26%
  15. Positive attitude to the contribution-payer scheme under the mandatory funded pension system - 61%
  16. Positive attitude to mandatory funded contribution rates - 10%
  17. Awareness of social services system reforms - 20%
  18. Share of respondents believing that Integrated Social Service Centers' activities will result in improved social services - 48%
  19. Share of respondents believing that Integrated Social Service Centers' activities will result in significantly reduced red tape and saved time - 71%
  20. Share of respondents believing that Integrated Social Service Centers' activities will result in reduced/eliminated corruption - 22%
  21. Share of respondents believing that Integrated Social Service Centers' activities will result in quicker and optimal resolution of beneficiaries’ issues - 68%.